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ECS Network Solutions

Autodiscover This!

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On a consistent basis, we get requests for Exchange Migrations and Server Migrations. Quite often, we’ve run into a brick wall (Yes, it hurts!) of emails still reverting back to their old settings. When you aren’t familiar with Autodiscover and how to work with it, it can cause you headaches that will last you a good while. Here’s what we do, that helps us get rid of the problems before they start.

BEFORE you being setting up new email profiles, do the following:

1. Navigate to your server –> DNS –> Forward lookup zone with ‘domain.local’ and delete the autodiscover record.

2. Follow the steps listed here: https://community.rackspace.com/products/f/28/t/4030

 

After you have completed those steps, set up a new profile on a different account to see if the problem persists. If not, begin to set up your new email profiles, and you should have no further problems.

 

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